01
Data Collection Practices
We collect personal data such as names, email addresses, and usage information to facilitate our IT literacy and cyber awareness courses.
The categories of data collected depend on how users interact with our services.
Introduction to Privacy Policy
This Privacy Policy outlines how we handle personal data collected through our services.
Policy guidance
This introductory summary is provided to help readers navigate the sections that follow.
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
02
Sources of Data Collection
We obtain data from user registrations, course enrollments, and feedback submissions.
Data is received directly from users or generated through service interactions.
03
Types of Cookies Used
We utilize essential cookies for functionality and analytics cookies for performance monitoring.
Cookies vary by purpose and may be session-based or persistent.
04
Cookie Management
Cookies are used to enhance user experience and analyze website traffic.
Users may adjust cookie preferences through browser settings at any time.
Contact Information
Email
Phone
+1 438-220-9301
Address
1085 Rue de la Cathédrale, Montreal QC H3B 2V3
General Inquiries
Purposes of Data Processing
We process personal data to provide, maintain, and improve our services and user experience.
Processing is limited to the purposes described in this policy.
Data Sharing with Partners
We may share data with service providers who assist in delivering our courses and services.
Third parties receiving data are bound by confidentiality obligations.
Legal Disclosures
We may share personal data with law enforcement or regulatory bodies when legally obligated.
Disclosure to authorities occurs only when required by applicable law.
User Rights
User Rights
Users have rights regarding their personal data, including access, correction, and deletion.
Rights may be subject to legal limitations in certain circumstances.
Requests
Exercising User Rights
Requests for exercising rights can be submitted through the contact information provided.
We respond to verified rights requests within the timeframe required by law.
Data Retention
Data Retention Policy
We retain personal data only as long as necessary for the purposes outlined in this policy.
Retention periods are reviewed periodically and data is deleted when no longer necessary.
Policy Updates
Policy Updates
We will notify users of significant updates to this policy via email or website announcements.
Material changes to this policy are communicated through appropriate channels.